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This 2 minute video walks yous through what to expect as well as some tips for getting online.

You will receive helpful tips for getting online in an e-mail reminder prior to your appointment.

You will be guided through a brief orientation the first time you log in to OnCall Health.
Besides sharing some helpful tips for a successful online appointment, you will have the opportunity to test your webcam, microphone, and speakers.

You can review this Quick Start guide.

We've created a Patient FAQ site with information ranging from setting up webcams and microphones, to what to expect prior to and during the appointment.

Finally, yoU can send an e-mail to support@oncallhealth.ca and they will do their best to get back to you ASAP!

ps. I've never known them not to be prompt and super-helpful 🙂